Euro Fly Travel Agency
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Terms & Conditions.

How we work, book and support your journey — Euro Fly Travel Agency

Last updated: 29 September 2026

Welcome to Euro Fly Travel Agency. We believe a great journey begins with clear expectations. These Terms & Conditions explain how you may use our website and request or book travel services through us. Please read them before making a payment or confirming a booking.

1. About our services

Euro Fly Travel Agency assists customers with the travel services described on our website or in a written quotation. Depending on the service, we may arrange a booking with an airline, hotel, tour operator or other independent provider ("Travel Provider").

Your booking may also be subject to the relevant Travel Provider's terms, including its rules on changes, cancellations, baggage, check-in and refunds. We will make applicable booking details available to you before or when your booking is confirmed.

2. Quotes and booking confirmation

Prices, availability and travel schedules may change until a booking is confirmed. A request, enquiry or payment submission alone does not guarantee availability.

A booking is confirmed when we issue a written confirmation, ticket, voucher or other applicable travel document. Please review it promptly and contact us if any name, date, route or other detail is incorrect. Changes may incur fees or may not be possible under the Travel Provider's rules.

3. Prices and payment

We will communicate the price and any applicable service fees before you confirm a purchase. Unless stated otherwise in writing, a quoted price may change before confirmation due to availability, taxes, currency fluctuations or charges set by a Travel Provider.

Payment must be made using an approved method and within the stated deadline. Any bank, card, payment gateway or currency conversion charge imposed by a third party may be payable by you.

4. Changes, cancellations and refunds

If you wish to change or cancel a booking, please contact us as soon as possible. The amount you may receive back depends on the Travel Provider's fare or booking rules, the time of your request, and any service fees disclosed at purchase.

Some bookings are non-refundable or cannot be changed. Where a refund is available, we will explain the applicable deductions and process your request in accordance with the relevant provider's rules and applicable law. The time required for funds to reach your account may also depend on the Travel Provider and payment method.

If a Travel Provider changes or cancels a service, we will help communicate the available options, which may include an alternative arrangement, credit or refund where offered or required.

5. Travel documents and entry requirements

You are responsible for ensuring that every traveller has a valid passport and any required visa, permit, vaccination record or other travel document. You are also responsible for checking the entry, transit and health requirements that apply to your itinerary and nationality before departure.

Any assistance we provide with travel information or an application does not guarantee visa approval, entry into a country or acceptance by a Travel Provider. Decisions remain with the relevant authorities and providers.

6. Traveller information

Please provide complete and accurate information when requesting or making a booking. Names and other passenger details should match the relevant travel documents exactly. You are responsible for costs or disruption resulting from incorrect information supplied to us.

7. Travel Provider services

Travel Providers are responsible for delivering the services they operate. Their schedules, facilities, baggage allowances and other arrangements may change under their applicable terms.

We will take reasonable care when arranging services within our control and will assist you with a service concern where we reasonably can. Nothing in these Terms limits any right or remedy that applicable law does not allow us to exclude.

8. Website use and content

You may use our website for lawful, personal travel enquiries and bookings. You must not misuse the website, attempt unauthorised access, interfere with its operation or use its content for a misleading purpose.

The text, branding, images and other materials on this website belong to Euro Fly Travel Agency or their respective owners. You may not reproduce or use them commercially without permission.

9. Privacy

We use the personal information you provide to respond to enquiries and arrange or support your requested services. For details about how information is collected, used and shared, please read our Privacy Policy.

10. Events beyond reasonable control

Travel may be affected by events outside our reasonable control, including severe weather, natural disasters, public health measures, government restrictions, strikes or operational disruptions. If this happens, we will help you understand the options available under the applicable Travel Provider's terms and law.

11. Updates to these Terms

We may update these Terms from time to time. The version displayed on this page applies to your use of the website. The terms provided or accepted when a booking is confirmed will govern that booking, subject to applicable law.

12. Contact us

For questions about these Terms or an existing booking, please contact: